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How Long Does It Take?

AuthorMessage
Survivor
Dec 25, 2015
6
I sent a message to Help at KingsIsle on Friday. I have heard nothing. How long does it take for Help to respond?

Administrator
Morgwaine on Jun 15, 2021 wrote:
I sent a message to Help at KingsIsle on Friday. I have heard nothing. How long does it take for Help to respond?
Hi Morgwaine! We had a long weekend so it may take a wee bit more time. Apologies about the delay. Please check in with support if you haven't heard anything by end of tomorrow.

Survivor
Dec 25, 2015
6
Sparck on Jun 15, 2021 wrote:
Hi Morgwaine! We had a long weekend so it may take a wee bit more time. Apologies about the delay. Please check in with support if you haven't heard anything by end of tomorrow.
Actually Support got right back to me when I emailed them with the resolution I requested. Help has not gotten back to me. Thanks for following up, Sparck. I appreciate it.