For answers to any of your Gameplay questions about Wizard101 please take a look at our Players Guide: www.wizard101.com/w101playersguide
This has answers about all aspects of Wizard101 including how to play, quests, housing, gardening, crafting, pets and so much more.
We also have our Message Boards that contain suggestions and hints from our other experienced players: www.wizard101.com/forum
For any account, billing, or technical issues take a look through our FAQ: www.wizard101.com/game/help-faq
If you don't find the answer or if you need personalized assistance, click on the "Contact Us" tab or email us directly at firstname.lastname@example.org. Be sure to include the following:
If you don't receive an automated reply with a ticket number within 24 hours, please double check your spam folder. Tickets are responded to in the order received.