Welcome to the Wizard101 Message Boards

Player Guide
Fansites
News
Game Updates
Help
Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.
 Search  Updated Topics  Hottest Topics  Rules

KI Ignoring My Emails And Not Responding To Me

AuthorMessage
Survivor
May 06, 2019
2
Hey Guys KI is Ignoring My Emails was wondering if anyone else has had this issue happen its getting Beyond a joke now.
Administrator
YaboiGadz on Jan 9, 2021 wrote:
Hey Guys KI is Ignoring My Emails was wondering if anyone else has had this issue happen its getting Beyond a joke now.
Hi YaboiGadz! I can assure you that we're not ignoring your emails. If you sent a request to our support team, please ensure that you received a support ticket #. This is your indication that your request is being processed.

If you did not receive a support ticket #, please try contacting us through a different domain, such as gmail instead of yahoo. Sometimes we never receive the request.

If you have any concerns about your ticket and needs, wait until we respond, but if it's been at least 48 business hours, please feel free to respond to the ticket to inquire otherwise.

Thanks!