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Can't change master password for account to log in

AuthorMessage
Survivor
Dec 13, 2008
39
My family has been using this account for seven years now (Wow!) but over the years we have changed jobs. The email that I used for the account has now changed and is no longer active. We've have been wanting to buy crowns but sadly we can't due to our account needing the master password. Clicking change password has sent a new password to the old email address, so we still can't login. Please help thanks!

Administrator
Hello,

You need to send an email to support@wizard101.com for assistance with this issue.


community@wizard101.com
Survivor
Mar 15, 2014
34
Hey Morgan Darkrider here I have tried to login my master password but once I do it doesn't
change anything it wont let me login hope someone can tell me what I am doing wrong.