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Website login and connection issues

AuthorMessage
Survivor
Dec 12, 2017
14
I still can't login today and its April 17th, 2019 and I tried logging in around 3:36pm Eastern USA time and it tells me that the game might be down? I know that because I saw the maintenance update this morning at 7am this morning... It's not letting me login and it just sits there for minutes when it usually works right away... am I the only one with this problem or others too?

Please help!

Squire
Feb 12, 2015
589
Test Realm disconnected me earlier today. There have been service problems lately, it could be we're experiencing what's left

Survivor
Jul 22, 2009
12
I am too a lot today let me sign on once then not again … had problems for 3 days now

Adherent
Mar 18, 2009
2642
MaryAlyce on Apr 17, 2019 wrote:
Are there other players with problems logging on the game? Today? Now? lol I am not seeing any news of a problem, so I am thinking it might be my internet or computer.
If you are referring to the fact that the launcher will fail to connect to the server and you have to re-enter your username and password....then eventually get connected, then yes, I'm having that same issue too as of 17 April.

Survivor
Jul 22, 2009
12
ARE WE EVER GONNA GET AN ANSWER....

Administrator
Hi! We've been updating everyone on our KI Alert's Twitter account. For all maintenance and performance updates, please be sure reference that account: www.twitter.com/ki_alerts.

There has been no major connection issues that we've seen on our end since yesterday morning, so you should be ok to connect to the servers now! If you are still experiencing an issue, please let us know.

Survivor
Jul 22, 2009
12