If you only have menu chat you should be able to see what people are saying in menu chat instead of just seeing ... . Especially when it is in private chat.
<Logan Goldcatcher lvl 83>
Menu chat is designed for a purpose. You can only see what is being said in Menu chat by others. Private chat is not Menu chat. The reasoning for chat to be the way it is, is to prevent young players from seeing or using numbers. KI isn't going to change their chat system other than making sure the filters do what they are supposed to.