Problem: Menu Chat is clunky to use since it takes a long time to find the right message.
Possible Solution: Add a new feature where you can press Ctrl-M to open the chat window and type a message. The game will then choose the closest equivalent message in Menu Chat.
This, however, is not quite trivial to do and will probably necessitate some kind of machine learning. Perhaps users can review the matches made by the game and suggest an alternate message if they judge the chosen Menu Chat message as inaccurate, possibly for a small amount of Crowns.
That sounds a bit complicated coding wise. What if it let's you favorite things and then they stay in your favorites for starters. We could also make it so that half of the options don't disappear while you are in a battle, because let's be honest how many menu chat people really use just the commands of
"Alric Dawnshield use on Fallon Mist." I mean it happens but 98% of the time when that does happen it is a Text Chat Person trying to tell a Menu chat person what to do. (I'm not saying get rid of it, but it would be nice to still have the Hi's and How are you's available during a battle.)