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We are aware of the recent Heartbleed Bug internet vulnerability issue and can confirm that none of the KingsIsle systems or websites were impacted. If you wish to have further clarification about the bug itself visit http://heartbleed.com.
Adding to what Zeke said, if you fill in a star, even if the name starts with Z, it will always be at the top of the list. That way all your "best" friends are at the top and everyone else comes after. I do this to people I play with ALL the time so I know not to delete any of their multiple characters.