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Friend can't redeem gift

AuthorMessage
Survivor
May 21, 2016
6
I gifted my friend the 12 for the price of 10 pack and it won't let them redeem. Emptied out their entire backpack so its 0/80 items - absolutely NOTHING equipped, no clothes, no pets, no furniture, no seeds, NOTHING - it still says "not enough space" but why can't it just put any extra items in the bank? Basically I wasted my crowns unless we spend money on a membership or backpack elixir.