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Error when porting anywhere

AuthorMessage
Explorer
May 25, 2016
72
My friend Cody got on today and he said his game kept getting error everytime he tried porting home. I told him to try porting to me and again Error. Now him and I both play on Macbooks and I'm not having this problem.
He told me "Sometimes it got stuck then said error, The other times it got black and you couldn't see anything."
He also told me it could be the disc space, but idk if that would effect him porting in the game.
Any suggestions on what might be causing this for him?

Explorer
May 25, 2016
72
Update: he cleared some disk space and this seemed to fix it.