Ok This is my issue, I'm not sure if it's due to the update still or if the probelm is on my end:
I go to the log in screen It patches I click Play Then I get WizardGraphicalClient.exe has stopped working error and then it completly boots me out.
Is this a server issue on Wizard's end or do I need to do something on my end to fix this?
Wizard was working just fine before the update so I'm wondering if this is something that will 'fix' itself when Wizard gets back up or if it messed something up on my end. Thanks
Our support team can help you but you need to contact us at support@wizard101.com and when you contact support, please ensure that you give us: ->the account name ->the character name ->your dxdiag file ->as much information about what you encountered as you can, including error messages or screenshots
NEVER send us: ->your password ->your full credit card information
The more information you give up front, the faster your issue can be resolved.
A DxDiag is a utility designed to display the specifications of your computer hardware, as well as to test DirectX software, including sound and video. If you are asked for this information, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run its course, click "Save all Information" and it will output a txt file that you can attach to your email.
