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problem downloading game

AuthorMessage
Survivor
Dec 20, 2009
6
every time I go to download the game on this computer it loads to about 70% then stops. after a while it says not responding... HELP

Adherent
May 20, 2010
2902
Administrator
If you are having trouble downloading it might be because your Firewall could be blocking access to Wizard101 or the ports that it is trying to communicate through. Please make sure that Wizard101 is on your Firewall's exceptions list (this allows it to access the internet). If you're unsure how to allow access, check out the knowledge base article(s):

Answer Title: Solution 107
Answer Link: http://kingsisle.custhelp.com/cgi-bin/kingsisle.cfg/php/enduser/std_adp.php?p_faqid=107&p_created=1213727887

Answer Title: Unable to Connect to Server Error with Norton Internet Security Firewall
Answer Link: http://kingsisle.custhelp.com/cgi-bin/kingsisle.cfg/php/enduser/std_adp.php?p_faqid=140&p_created=1215629566

Answer Title: Unable to Connect to Server Error with Norton 360 Firewall
Answer Link: http://kingsisle.custhelp.com/cgi-bin/kingsisle.cfg/php/enduser/std_adp.php?p_faqid=190&p_created=1227123281

Answer Title: Unable to Connect to Server Error with McAfee Firewall
Answer Link: http://kingsisle.custhelp.com/cgi-bin/kingsisle.cfg/php/enduser/std_adp.php?p_faqid=162&p_created=1216844250


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