Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

w101 client suddenly failing since last updat

AuthorMessage
Geographer
Nov 22, 2010
836
There was an update to w101 the other night and now the graphical client fails when I go through doors or load the game from the character selection screen.

It doesn't fail at other times.

Windows 7 pops up a message that says it has stopped working and grays out the client while it searching for a possible solution, but that's the only error I get.

anyone else having this sort of issue?

Mastermind
Jun 10, 2011
371
crystalwizard12345... wrote:
There was an update to w101 the other night and now the graphical client fails when I go through doors or load the game from the character selection screen.

It doesn't fail at other times.

Windows 7 pops up a message that says it has stopped working and grays out the client while it searching for a possible solution, but that's the only error I get.

anyone else having this sort of issue?

suport@wizard101.com can help you. They are very helpfull to me
In this email, be sure to include your
*Account name
*As much information as you can
*The date this even occured
But never include
*Password
*ANY credit card information
And remember to use the email firedted toward the account. No other.