Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

please help

AuthorMessage
Survivor
Aug 01, 2009
21
My daughter has recently turned 13 so shouldn't the filter chat now be turned off? The parental email account got canceled and the password has gotten lost, but my daughter wants to be able to free chat.



-Concerned parent

Moderator
We do not store information about players under the age of 13.
Due to COPPA regulations, we could not recognize that players turn 13 since that information cannot be kept.

You can enable the chat through Parental Controls. For instructions, follow this link:

Enabling Parental Controls

If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.