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When I launch the game, im the only one who moves

AuthorMessage
Survivor
Aug 29, 2009
3
When I launch the game, im the only one who moves and everyone else is frozen, my brother is using the same wifi on his computer and is having no issues at all. Any advice? I feel like I've tried everything.

Geographer
Jun 06, 2008
824
Contacting Customer Support at support@wizard101.com can definitely help identify the issue and they may ask you for files from your computer to help identify the problem. In addition, here are a few more ideas for dealing with lag:

1) Make sure any un-needed background applications are not running. Having multiple applications running at once can use up bandwidth, and process usage on your computer.

Maybe you need a computer clean-up (i.e. run a system defrag, delete some old programs &/or files, etc.)

2) Another thing to check on is your Internet connection. Slower speeds will result in choppier game play.

3) Verify that your graphics cards are in line with the system requirements.

4) Turn off your Quest Helper. You can do this through the options menu.

5) Adjust your Game options to help ease the work of your Graphics card:
- Modify the resolution to a smaller number (800 X 600 for example).
- Change the Graphics Detail setting to low
- Turn off Shadows
- Set Geometry detail to Low
- Set Texture Detail to Low
- In Gameplay settings:
- Set “Overhead Name” to Others
- Turn the Full Screen option to On.

6) Play in realms with fewer people in them. You can do this by going to the Options page and selecting the Realms tab to change to a less crowded realm (this only works if there are a lot of people around where you are).

7) If you're on Windows 10, you may want to consider turning off some of the notification features in your system settings to help clear up resources.