I just fed my teen pet with 247/250 XP a robe that gave it 12 XP (double pet XP), which pushed its XP up to 259/250... but it didn't level up to adult. I thought maybe it was confused because its level had been increased by feeding it an item rather than leveling up via a game or pet snack, so I went to the Pet Pavilion and played a quick round of the dance game, pushing its XP up to 267/250... still didn't level it up. I then fed it a snack for 2 XP, and still nothing. I also tried switching characters, as well as quitting the game altogether and logging back in again. Nothing has changed. My pet is still registering as a teen with 269/250 XP. This pet is just my base, so I have no intention of continuing to train is past adult... but because it's refusing to level up, I also can't hatch with it until it does so. I would really appreciate it if y'all could look into this soon so I can get back into pet training! I have a screenshot of the XP bar that I can send Support if needed, I'm just hesitant to contact Support directly because the last time I emailed them about an individual issue like this, I was told to just put it in the forums...
I just fed my teen pet with 247/250 XP a robe that gave it 12 XP (double pet XP), which pushed its XP up to 259/250... but it didn't level up to adult. I thought maybe it was confused because its level had been increased by feeding it an item rather than leveling up via a game or pet snack, so I went to the Pet Pavilion and played a quick round of the dance game, pushing its XP up to 267/250... still didn't level it up. I then fed it a snack for 2 XP, and still nothing. I also tried switching characters, as well as quitting the game altogether and logging back in again. Nothing has changed. My pet is still registering as a teen with 269/250 XP. This pet is just my base, so I have no intention of continuing to train is past adult... but because it's refusing to level up, I also can't hatch with it until it does so. I would really appreciate it if y'all could look into this soon so I can get back into pet training! I have a screenshot of the XP bar that I can send Support if needed, I'm just hesitant to contact Support directly because the last time I emailed them about an individual issue like this, I was told to just put it in the forums...
Hello! Thank you for the report! Has this happened on multiple pets? If not, which pet did this happen on specifically?
