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Stuck on Loading Screen

AuthorMessage
Survivor
Nov 13, 2017
1
When I teleport or walk around to new/old areas I've already been to and the loading screen comes up my game seems to freeze and I am just stuck on the loading screen. The only way I can quit is to press the Help button and force quit the application on my mac. Is there a reason for this and more importantly is there a way to fix this?

Geographer
Jun 06, 2008
824
This sounds very strange. Please contact Customer Support with the details on your Mac, and see if they can help get you past the loading screens.

Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game