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Returned to my account to see my characters gone?

AuthorMessage
Survivor
Jun 20, 2014
1
I rescently re-activated my account to come back and see that all of my wizards are gone! My highest wizard was halfway through zafaria so you can imagine how much time i had put into it, please help me get at least him back.
Geographer
Jun 06, 2008
824
Oh no! That sounds very strange and a bit concerning! If they don't appear after logging out and back in, please contact Support for more assistance.

Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game