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No response regarding my tickets

AuthorMessage
Survivor
Jul 24, 2010
2
I've sent 3 tickets to support since the 2nd of October and I haven't gotten a response, i haven't even gotten that automatic email that should've been sent. I just really need help with my problem so if an administrator can reply to this and help me out, i'd be grateful. I'm actually pretty desperate

Administrator
BriannaIceSongs on Oct 12, 2020 wrote:
I've sent 3 tickets to support since the 2nd of October and I haven't gotten a response, i haven't even gotten that automatic email that should've been sent. I just really need help with my problem so if an administrator can reply to this and help me out, i'd be grateful. I'm actually pretty desperate
Hi Brianna! If you haven't even received the automated ticket response, please try contacting us through another email domain, such as gmail instead of yahoo. Some service providers may not fully send the emails through.

Survivor
Jul 24, 2010
2
How do i go about doing that? email you guys directly from my gmail?

Administrator
BriannaIceSongs on Oct 13, 2020 wrote:
How do i go about doing that? email you guys directly from my gmail?
Yes please, use support@wizard101.com. Thanks!