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Mount vanished!

AuthorMessage
Survivor
Jul 19, 2015
2
I bought a permanent Arcus Cloud mount from the store. It just disappeared out from under me as I zoned into an area and is gone from my inventory. I'm fairly new to the game so if "permanent" doesn't mean forever in this instance I want a refund. That was like 10 bucks for a couple of days.

Administrator
Hello,

If it was a permanent version of the mount, it should indeed last forever. Please send an email to support@wizard101.com for assistance finding your lost item.


community@wizard101.com
Survivor
Jul 19, 2015
2
I apologize. Almost immediately upon entering the game after making the post I realized what had happened. I had turned my Arcus Mount loose in my home room. I didn't even know I could do that, lol. I'm an idiot. Thanks for the fast reply.

Administrator