I purchased a prepaid game card at Gamestop today (a $20 one came with an alert hound). When I put the code into the w101 website, it said that I had gotten a storm pet instead (I don't remember the name of the pet, but it was a purple elephant). Once I began the game, I had only received the crowns. I checked my bank, my saved bank, and my backpack, but I couldn't find the pet.
Where could this pet be? Is it a glitch? Is there anything I've missed?