Welcome to the Wizard101 Message Boards

Player Guide
Game Updates

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Launcher won't open

Jul 17, 2014
I'm playing on my mother's old laptop now because my current laptop broke, and I had no problems installing the game, but when I double click on the wizard101 icon on my desktop, nothing comes up. I've tried uninstalling then reinstalling the game a couple times, and nothing has made it work. This computer meets all of the game's requirements, and has had no trouble running any other software, the launcher just refuses to open.

Hello young wizard,

I'm sorry you are having troubles launching Wizard101.

If you are using a MAC computer, please try the steps below to resolve your issue:

• Shutdown Wizard101
• Click on the Finder icon
• From the “Go” menu navigate down to “Go to Folder”
• In the field that opens, type: ~/Library
• Click “Go”
• Inside the Library, navigate to: Application Support/Wizard101/Bottles/wizard101/drive_c/users/crossover/Local Settings/Temporary Internet Files/Content.IE5/
• Delete everything you find inside the "Content.IE5" folder
• Launch Wizard101 and log in to play

If you continue to experience difficulty, please feel contact Codeweavers for advanced technical support. You can reach them at http://www.codeweavers.com/support/ Please note that Codeweavers technical support is FREE for Wizard101 and you do NOT have to purchase any additional software.

If you are using a PC computer, please contact support@wizard101.com so that they can help you resolve the issue.

Jul 17, 2014