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KI Support - Weekends?

AuthorMessage
Survivor
May 10, 2015
6
Hey, was wondering if KI Support responds on tickets submitted on the weekends? Sitting at 2 days with no responses on a ticket made this Friday. Just wondering.

Administrator
Blaze StormHaven on Sep 1, 2019 wrote:
Hey, was wondering if KI Support responds on tickets submitted on the weekends? Sitting at 2 days with no responses on a ticket made this Friday. Just wondering.
Hi Blaze! Yes, though due to the holiday weekend it may be slower. Apologies about any unexpected delays here. Please respond to the ticket again if you haven't heard a response by tomorrow.