So I made a account about 5 years ago, and currently then I was unable to do text chat due to being under 13. Now I'm over 13 and I'd really like to be able to communicate with my friends with text chat. Is there a way I can change my settings from no textchat to yes? Thanks!
If you are unable to use the chat function, it is possible that your account does not have Text Chat enabled. Accounts set up as over 13 players are able to use the Text Chat.
You may also simply have the Chat Bubbles turned off. You can turn the chat bubbles on and off by pressing the letter O on your keyboard.
If you have an account that is over 13 and still cannot chat you might need to enable the feature. To enable you must login to Wizard101.com and select "My Accounts". Under the "Account Management" section login to your parental controls and click on the 'enable' button located next to the 'filtered text' option.
Text Chat for players with under 13 accounts can only be turned on by a parent/guardian over age 18. The parent/guardian must validate his/her age by buying a Membership or Crowns with a valid credit card.
If you have previously been able to use Text Chat and no longer can access it, it is possible that you have been reported for harassment or other misconduct. Please contact Customer Support using the "Ask a Question" button on the Help & Support page.
Thanks but I'm confused as to why since my birthday was set in 2001 that now that I'm over 13 that I cant acsess Text Chat. I mean, my account was made when I was 10 so shouldn't I be able to use text chat now after all these years?
Thanks but I'm confused as to why since my birthday was set in 2001 that now that I'm over 13 that I cant acsess Text Chat. I mean, my account was made when I was 10 so shouldn't I be able to use text chat now after all these years?
If you feel like it should be working based on the information supplied above and it's still not, please contact Customer Support for more assistance: support@wizard101.com
