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gift card not giving me my items?

AuthorMessage
Survivor
May 06, 2017
5
so i bought a gift card and redeemed it for 1 month of wiz. it said after redeeming i'd get a turtle mount AND a pet. well, i've only received the pet. am i just mistaken or am i not receiving my gifts??
btw, i love my new pet. it's awesome!

Archon
Feb 07, 2011
3175
liluziverrt on Nov 10, 2017 wrote:
so i bought a gift card and redeemed it for 1 month of wiz. it said after redeeming i'd get a turtle mount AND a pet. well, i've only received the pet. am i just mistaken or am i not receiving my gifts??
btw, i love my new pet. it's awesome!
hey there~ sounds like you may be mistaken; which card did you buy?

as far as i know, store-bought gift cards only give a pet. i looked up the available cards where i live, and none give a mount; i'm guessing you're in the u.s though, so i checked those too and there are no mounts with any of the store bought gift cards.

only the bundle cards have both mounts and pets (plus a house, a costume, etc.) in them; did you mean to buy one of those instead?

-von

Survivor
May 06, 2017
5
so it's been resolved. The amount was for Pirate101 and the pet was for Wizard101. thank you for trying to help me though!