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Failed to load zone

AuthorMessage
Survivor
Oct 27, 2018
1
Hey everyone! So I made an account today and took my level four wizard, Galen Myth, all the way to Ravenwood. He was on the enrollment quest I believe.. Anyways, when I got to the Life school it said it "failed to load zone". This is happening with any new character I create and take to Ravenwood for that same quest. Can someone please tell me what's going on or if this can be fixed?

I would love to make some characters on my account but I can't log back in with them until this issue is resolved.
Thanks!