Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

connection is going out constantly

AuthorMessage
Defender
Jan 15, 2014
119
Whenever I play this game about every two minutes it says connection lost, and i have to exit out and start the game over. And literally every time the connection goes out, I check the wifi connection and it says, "connected and secured". So why on Earth is it going out so much? I have never seen the wifi connection not connected and secured and it says connection lost so much. This is the case with all of the computers I've played this game on. Please be aware of this. Thanks!

Blake DarkBreaker level 73

A+ Student
Jan 18, 2010
1950
Well, since you say the connection is excellent on your end, support may be able to assist.

support@wizard101.com


Defender
Jan 15, 2014
119
Well I recently got a new router which helped, but I think part of the problem was the new stuff they put in the game recently caused that bug