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Character wont load in the arcanum

AuthorMessage
Survivor
Jul 12, 2012
1
Whenever I go to get on my character the screen says Problem: failed to load zone. My character is at the arcanum. Any help would be appreciated.

Geographer
Jun 06, 2008
824
Oh oh! That doesn't sound right. Please contact Customer Support and have them reset your character's location. They may have other suggestions as well. Please feel free to reference this thread when you contact them.

Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game