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can i recover my deleted characters and items(some done this to me)

AuthorMessage
Survivor
Jan 19, 2021
1
I just logged in the first time in a while today ,then I found all of my characters were deleted completely. I do not know , may be somebody done this to me.so I change my passwords immediately. I spent a lot of time and money on my characters.Hoping me charaters can be recovered ,so do my items .

Astrologist
Feb 12, 2015
1165
Amy520 on Mar 7, 2021 wrote:
I just logged in the first time in a while today ,then I found all of my characters were deleted completely. I do not know , may be somebody done this to me.so I change my passwords immediately. I spent a lot of time and money on my characters.Hoping me charaters can be recovered ,so do my items .
I am sorry to hear about your difficulties.

You ought to contact Kingsisle's Customer Support (I believe it's support@kingsisle.com) immediately. They have the power to recover deleted Wizards, and it is possible that they may be able to assist you here.

Delver
Sep 13, 2016
291
oh thats not good, yeah I hope someone helps because I dont know how to help you.