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can anyone help me

AuthorMessage
Survivor
Jun 01, 2012
1
i did everything my wiz101 wont let me play it says username wrong i reset password reinstalled game and i alllowed program through antivirus and firewall and it didnt help i contacted them and it lets me sign on website but not game anyone help? please

Administrator
Since you were able to log in to the website to post, you must be using the correct account name and password.

We have a great customer service team standing by to help you but you need to contact them directly - private account matters must only be dealt with through private email to support@wizard101.com



community@wizard101.com
Champion
Jan 23, 2009
410
I have been having trouble too more like i get the login (which is no longer a page) just the login. I put the right info in and it never connects.

to fix this problem i have to download the program each time to get the window and successfully log on.

it happened all of a sudden a day or two ago and has corrected itself.

any suggestions?