Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Accidentally Bought Membership

AuthorMessage
Survivor
Oct 20, 2012
30
So my sister was going to get a membership for Wizard101 but she had two accounts and accidentally bought it for her second account I have emailed KI but last time I emailed them about something else they didn't reply, so is there any way to fix this?


Geographer
Jun 06, 2008
824
Please try contacting Customer Support again. You'll also want to check your spam or junk folders as sometimes we are accidentally sorted there by your mail provider. If it has been over 24-48 hours since a response from us, please reply back to this thread with your Customer Support ticket number.

Email: support@wizard101.com
Web: https://www.wizard101.com/CustomerSupport/game