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32 bits

AuthorMessage
Survivor
May 12, 2018
4
Hello,

I've got a big issue over here, I can only play with a 32 bit computer and with the new *UPDATE* they never asked us if we wanted to 64 bits, and today with my membership active and with all paiements in-game,

I'm not able to play (and can't even buy a computer for like a year), K.I do something please I would like to keep playing and test this new update and everything, and use my subscription for what I brought to..

Thank you for your answer and help guys..

-Feitan
Administrator
Belek26 on Apr 22, 2021 wrote:
Hello,

I've got a big issue over here, I can only play with a 32 bit computer and with the new *UPDATE* they never asked us if we wanted to 64 bits, and today with my membership active and with all paiements in-game,

I'm not able to play (and can't even buy a computer for like a year), K.I do something please I would like to keep playing and test this new update and everything, and use my subscription for what I brought to..

Thank you for your answer and help guys..

-Feitan
Hi Feitan!

We had to update the game to support 64-bit systems. This naturally will leave some old systems that are out of date, unable to login to the game. Our apologies if this was your experience :(.

Please review the system requirements just to be sure: https://www.wizard101.com/game/system-requirements

If you have any further concerns, please feel free to reach out to our support team. They will be happy to help you get into the game if it's possible on your system.