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My permanent Mount was deleted.

AuthorMessage
Survivor
Apr 07, 2010
1
Hi I need help I bought serpent wings over a year or two ago and I finally logged in to my character to put it in my shared bank for my other character and it seems like I don't have them anymore what should I do an yes they were permanent.

Administrator
We pulled all your records since 2009 and you have only ever purchased Temporary 1 day mounts, never a permanent Seraph Wing Mount.

Permanent Seraph Wings are only available for Crowns, not Gold.

Date, Type, Item, Vendor, Status
6/3/2010, Purchase, Seraph Wings (1 Day), Prospector Zeke ,Expired
6/7/2010, Purchase, Seraph Wings (1 Day), Prospector Zeke, Expired
6/8/2010, Purchase, Seraph Wings (1 Day), Prospector Zeke, Expired
6/14/2010, Purchase, Swiftshadow Wings (1 Day), Prospector Zeke, Expired
6/21/2010, Purchase, Seraph Wings (1 Day), Prospector Zeke, Expired
6/23/2010, Purchase, Seraph Wings (1 Day), Prospector Zeke, Expired
7/4/2010, Purchase, Seraph Wings (1 Day), Prospector Zeke, Expired
7/12/2010, Purchase, Seraph Wings (1 Day), Prospector Zeke, Expired
7/13/2010, Purchase, Seraph Wings (1 Day), Prospector Zeke, Expired

It may be possible that you purchased this item on a different account, and items cannot be traded between different account logins.


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