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if your accounts is stolen what do you do

AuthorMessage
Survivor
Sep 30, 2009
1
a friend of mine account was stolen and he cant get back in with out repaying to join again plz help my friend :-(

Administrator
The only way an account can get hacked is if you share your account information with someone. This is a violation of the Terms of Use, however, if you provide us with your username, the email address associated with the account, and (if possible) the last 4 digits of the credit card and the billing name on the account, we will investigate this for you. Until our investigations are complete, the account will be suspended to prevent any further damage that may be done.

If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com.

Please include your account username.


community@wizard101.com