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I wanna help new players but it is almost impossib

AuthorMessage
Survivor
Dec 07, 2008
36
I have attepted to give new players a tour of wizard city but I cant they dont have text chat. Please Help!

A+ Student
Jan 05, 2009
1708
If they follow the quest line, they visit Unicorn Lane, then the teachers, then the shopping & olde town aeras, etc. It might be best to let them follow the quests themselves, it might make them realize they can explore and discover new things, even if others already have.

Survivor
Apr 26, 2009
1
how do you turn text chat on? ive been trying to figure it out but i cant. Everything is disabled in my account. parental controls, chat filter, etc... but i still cant chat. is there something im missing?

Administrator
stickykill wrote:
how do you turn text chat on? ive been trying to figure it out but i cant. Everything is disabled in my account. parental controls, chat filter, etc... but i still cant chat. is there something im missing?


The answer to your question is in our Frequently Asked Questions page under Help & Support:

If you are unable to use the chat function, it is possible that your account does not have Text Chat enabled. Accounts set up as over 13 players are able to use the Text Chat.

You may also simply have the Chat Bubbles turned off. You can turn the chat bubbles on and off by pressing the letter O on your keyboard.

If you have an account that is over 13 and can still not chat you might need to enable the feature. To enable you must login to Wizard101.com and select "My Accounts". Under the "Account Management" section login to your parental controls and click on the 'enable' button located next to the 'filttered text' option.

Text Chat for players with under 13 accounts can only be turned on by a parent/guardian over age 18. The parent/guardian must validate his/her age by buying a subscription or crowns with a valid credit card.

If you have previously been able to use Filtered Chat and no longer can access it, it is possible that you have been reported for harrasment or other misconduct. Please contact Customer Support using the "Ask a Question" buttonon the Help & Support page.

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