Hey everyone. I wanted to bring this up because of some recent experiences.
So what I mean by this is that if you accidentally purchase something, but haven't equipped it yet, you should get a full refund back. Last week, I accidentally bought a 50000 gold Dragonspyre house, when I meant to preview it, but hit buy as a mistake. As I've been emailing tech support, they won't give me that gold back, and I haven't even been to the house or even equipped it.
Now 50000 gold is a lot, compared to accidentally buying a 500 gold hat. I can only sell that house back for 2500 gold. I find that very unreasonable, as I now am 50000 gold down and have an unwanted house that doesn't even sell for a fraction of the price. I'm very upset and annoyed about this. And tech support won't help.
Another idea of mine, is that if you accidentally sell one of the items in your backpack that you needed, or didn't want to sell, there should be a 'buyback' option. What I mean by this is as long as you haven't left the store yet, or maybe even closed the shopping window yet, you should be able to buyback that item for the same price you accidentally sold it for. Thus losing no money, and no wanted items. Oh, and possibly instead of the "never-equipped" thing, maybe an alternative to that idea could be backwards from buyback, if you're still in shop. A sort of "sell-back" thing for full refund.
Thanks for reading! Please give some feedback, and maybe some GM's can take a look at this too! Bye for now.
