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Help!

AuthorMessage
Survivor
Dec 18, 2010
7
Whenever i try to get on to Wizard101, it has a small screen that says 'Please wait while Wizard101 initializes' for less then a second, then it closes, and the login screen doesnt show up! i have re downloaded about twice now, doing everything right, but it still wont work! Please help! I have a mac, btw.

Rylee UnicornBlossom

Administrator
Hi Rylee,

We’ve identified an issue with the launcher that sometimes prevents Wizard101 from properly loading on a Mac computer. Fortunately, there is a solution for the problem. Just follow these steps:

• Shutdown Wizard101
• Click on the Finder icon
• From the “Go” menu navigate down to “Go to Folder”
• In the field that opens, type: ~/Library
• Click “Go”
• Inside the Library, navigate to: Application Support/Wizard101/Bottles/wizard101/drive_c/users/crossover/Local Settings/Temporary Internet Files/Content.IE5/
• Delete everything you find inside the "Content.IE5" folder
• Launch Wizard101 and log in to play

If you continue to experience difficulty, please feel contact Codeweavers for advanced technical support.

You can reach them at http://www.codeweavers.com/support/

Please note that Codeweavers technical support is FREE for Wizard101 and you do NOT have to purchase any additional software.


community@wizard101.com