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rank lost without a match

Nov 22, 2012
hello I was in pvp and accepted a match, but I never got into the arena because of a slow computer. The game took away my rank anyway even though I didn't even have a chance to fight. I am asking for this to change and have our rank saved if we don't even get in the arena since I have a slow computer.

Aug 20, 2011
I agree. I was messing around with my side deck and never heard the alert that there was a match waiting.

Personally, I think 90 seconds of inactivity does not merit a loss in my record as well as a 5 minute waiting penalty.