My Pet Hydra disappeared after shooting him out of the cannon (cannon game). He shows up in my dorm room, but when I try yo take him out of there, he doesn't follow (and I do have equipped). Will he return by my side later?
Baby Misty must be a little shy. Remember that a pet will ride along in your backpack while you are on a mount and will not appear at your side when you have any type of mount (including wings) equipped. Try un-equipping and re-equipping your pet. If this doesn't resolve it, equip a different pet for a few minutes before re-equipping Baby Misty. If your pet is still being shy, let our support team know and we'll see if we can get this resolved.
You can contact our team through email at support@wizard101.com When you contact support, please ensure that you give us: ->the account name ->the pet name (in this case, Baby Misty) ->the pet type (in your case, Hydra) ->the character name ->the operating system (PC or MAC) ->as much information about what you encountered as you can, including error messages or screenshots
NEVER send us (or anyone!): ->your password ->your full credit card information
The more information you give up front, the faster your issue can be resolved. It can take up to 48 hours for Wizard101 customer support to reply to your email.
