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Old returning players with erased data

AuthorMessage
Survivor
Jul 22, 2022
1
I'm a returning player from 2014 and I logged into my account to find out everything was erased. I'm now level 2 and my items are all deleted except for the clothes that I have on. Even my friends list is all deleted. I think my account might be glitched because on character select I have wizards that I never created on my account with names of my old friends. Im not sure whats going on or why everything was deleted.

Delver
Apr 05, 2022
206
Ploshu on Jul 25, 2022 wrote:
I'm a returning player from 2014 and I logged into my account to find out everything was erased. I'm now level 2 and my items are all deleted except for the clothes that I have on. Even my friends list is all deleted. I think my account might be glitched because on character select I have wizards that I never created on my account with names of my old friends. Im not sure whats going on or why everything was deleted.
This is strange.

I would message our Customer Support team, they may be able to help you.

Here is the link: https://www.wizard101.com/CustomerSupport/game