Ok so I am shitaki ?? spelling??? and am trying to locate the earth shrine. I defeated the guards guarding it but when I approach it I cannot activate it. I did the other three. And since I have to wait 24 hours to post this how am I going to continue with this quest with out having to do the whole area all over again???? Please fix this and the fact that our questions and help requests take so long to be answered or reviewed. Why can I not just ask someone directly on your customer service page?
Here is one of the 20-25 posts that I've made on this problem.
This quest has been bugged for a long time. You MUST activate the Earth Shrine BEFORE you activate the Air Shrine, or the quest will bug, and you won't get a menu to activate the Earth Shrine.
To make things worse, the quest arrows don't point to any of the dojos that contain the Elemental Shrines. They're located on your map on the bottom center-right, as "Elemental Shrines".
The Earth Shrine is the one on the left (northwest) of the four dojos, closest to the river; it's the one you go straight down the path to get to (if you turned left, you'd head to the other three shrines). A Plaguemaster and Water Elemental are inside. After defeating them, you can walk up to the shrine, which is in the back. An interactive menu will appear. If you're at the right shrine, "Earth Shrine" will appear in the menu. If so, activate it and move on. If you still managed to find the wrong (not the Earth) shrine, DO NOT ACTIVATE IT. Leave the dojo and find the correct one. The dojo enemes don't respawn as long as you stay in the dungeon.
If no menu appears at the shrine, and you're at the correct dojo (the one closest to the river), then you've already activated the Air Shrine, and the quest is bugged. To reset the instance, simply exit it. You'll get a warning. Click "OK" to leave, then reenter it. You won't need to wait 90 minutes. If you teleported out, you can reenter the instance, then leave it, then reenter it to reset it.