Today i found out that when ever i do something it takes a while to do it, for example: when i started to garden, after i cast a garden spell it took about 6 seconds to select another garden spell.
And opening the world door is a problem, also going to another area is another bug/problem. What kind of problem is this?
Our support team is standing by to help you but you need to contact us at support@wizard101.com - and when you contact support, please ensure that you give us: ->the account name ->the character name ->your dxdiag file ->as much information about what you encountered as you can, including error messages or screenshots
NEVER send us: ->your password ->your full credit card information
The more information you give up front, the faster your issue can be resolved.
A DxDiag is a utility designed to display the specifications of your computer hardware, as well as to test DirectX software, including sound and video. If you are asked for this information, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run its course, click "Save all Information" and it will output a txt file that you can attach to your email.
When i log in to it will take me to the screen where it will tell you to press any button but it will give me an error note saying invalid username or password and at the bottom it wil say connecting to server. Why is that?
I have found this to be a problem from around 6am ( USA time ) onwards and it goes on for hours. Takes ages to get through doors, run over wisps and they stay there for a good 20 seconds and in a battle it counts down or everything seems to freeze and when it returns you have lost half your health. It is NOT my computer as I have no problems with any other games or sites.
