I have been asked twice to go to the head Master office once because there was a package then another because he summoned me. Each time I go he as nothing to give me. What is it that I am not doing right.
Well for starters you're not reading the notice at the top of the message boards.
Known Bugs: Merle is at it again! Merle seems to be back to some bad habits of calling Wizards to his side when they level, and then not having anything for them when they arrive. Unless Merle has a symbol over his head, he's just checking to make sure you're paying attention to your studies!
If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.