The popularity of any game brings with it those who seek to take advantage of other players. We have many ongoing safeguards to protect players from sharing personal and account information within the games, however it is up to you to keep your account information safe outside of the games.
We'd like to take this opportunity to remind our players of the following :
Any website or social media user offering you Crowns, Memberships and items for free or at a discount should not be trusted. Our Official Fansites are an exception to this, as we provide them with the codes directly, and they run contests and promotions with our knowledge and permission.
Anyone that asks for your password is clearly doing nothing more than trying to steal from you. KingsIsle will never ask you for your password - we don't need it!
Anyone that asks you to download a program to cheat at the game is cheating you, and they may be stealing more than just your Wizard101 account information!
If it seems to good to be true, it's probably an exploit or fraud. Don’t fall for it, it will cost you your account, your characters, your pets and all your other hard-earned game rewards.
Theft is never ok, and players found to be in receipt of stolen goods will be sanctioned. It is up to you to keep your account information private, and if your account is found purchasing or interacting with any of these fraudulent websites or users then your account will be sanctioned. Once again, if it seems too good to be true, it's probably an exploit or fraud.
Please heed our cautionary tale and protect your account information, or you will find yourself banned from all KingsIsle games.