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Wizard101 Not Working On My Computer

Dec 24, 2008
Hey Wizard101 I Have Hard Time Getting Into Wizard101 First It Has Like Half Of My Computer Is White And On The Bottom Is Says Wizard101 Not Working!

Help I Really Want to Play It I Like This Game So Much!

We have the tech support you need, but you need to give us more information!

If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com. Please include your account username and a DxDiag.

A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.

To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run it's course, click "Save all Information" and it will output a txt file that you can attach to your email.

Feb 07, 2010
When i download wizard 101 and install it,it just said unable to launch game.please download and run the wizard 101 installer again and I TRY 100,000,000 TIMES!!!WHY WONT IT WORK!!!!!!!!