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Why is my account always locked?

2
AuthorMessage
Defender
Aug 03, 2011
103
Yes that issue had happened to me. As far as i know, i had only not logged off of wizard101/pirate101 twice, then this issue had happened to me several times for multiple days. Next time i tried to log in, it said my account was banned. Thankfully, KI had solved this issue and now i am back. Thanks KI, but please be a bit more careful.

Adherent
Mar 12, 2010
2777
Just happened to me again. Tried to "login" at the Message Boards screen. Got a message asking me to confirm my account, and had to type in a special code word. Then it put me through to the Message Boards. I did send an e-mail to support@wizard101.com with date, time (and time zone), etc.

Explorer
Mar 18, 2012
97
I have been through this before. I always think someone hacked my account or something. It's my account, so I have no idea why they make me fill out a form. It's VERY annoying.

2