i have played many of my characters and never had a problem like the one im having. i just started playing again around the end of october. i got alot done in my characters. i have a level 45 fire master, a level 7 balance and a level 16 storm. and after playing for a bit. i get disconnected out of nowhere. i dont get sent back to where you pick the character you wanna work on. i stay logged in the game but i cant walk i cant chat with anyone. all the icons on the screen just disappear. the item shop,friends list. the chat box. everything you see on the screen when playing just disappears and i cant do anything. i have tried uninstalling and reinstalling that doesnt work. i sent in a support ticket, they told me to try updating my video card i did that. it still didnt work. before the october patch came out with the mounts it never did it. and now it happens randomly. i cant play the game with this happening. i hope im not the only one this is happening to. i hope they fix whatever is causing this to happen.
The next time this happens, please press CTRL G and let me know if your icons return.
If not, please contact support@wizard101.com and they'll be able to work with you to diagnose the problem.
