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the new update with shattering effects

AuthorMessage
A+ Student
Dec 11, 2010
1642
ok so i logged in this morning and noticed something odd :? about my name tag and my pets name
it was black
ok so big deal right i ignored it and moved on and then i noticed everyone name is black including friends
i cant tell a friend from a random person because the names will be the same color and in case there is another person in my current area that shares a friend name i wont know if that is my friend or some random person

this also affected my battle
i cant see names of spells ( minor)
but cant see accuressy ( large )

this also affects petsnacks and reagents and stuff

plz ki this recent update shatters my game play and ya know how loyal i have been to you guys despite people trying to get me to join other online games that you guys defeated in the best massive online game contest
plz ki revert the names and stuff back to normal

A+ Student
Dec 11, 2010
1642
grvy123 wrote:
ok so i logged in this morning and noticed something odd :? about my name tag and my pets name
it was black
ok so big deal right i ignored it and moved on and then i noticed everyone name is black including friends
i cant tell a friend from a random person because the names will be the same color and in case there is another person in my current area that shares a friend name i wont know if that is my friend or some random person

this also affected my battle
i cant see names of spells ( minor)
but cant see accuressy ( large )

this also affects petsnacks and reagents and stuff

plz ki this recent update shatters my game play and ya know how loyal i have been to you guys despite people trying to get me to join other online games that you guys defeated in the best massive online game contest
plz ki revert the names and stuff back to normal


i recently talked to a friend that i know irl and told him what was going on and this was the response

what i am on right now and everything is fine nothing turned into dark letters including names
i went back on but i still have this problem but others dont

wierd anyway i can fix ti

Delver
Oct 05, 2010
248
Administrator
It's most likely that your video drivers are out of date. It's important to keep these up to date and here's how:

http://kingsisle.custhelp.com/cgi-bin/kingsisle.cfg/php/enduser/std_adp.php?p_faqid=172

It's very easy (but takes several steps to figure out what it is):

1. Determine the manufacturer of your video or Audio card

A) Video > Open your control panel, click on "Display" > "Settings" tab > "Advanced" > "Adapter" > "Properties" > "Driver" tab.

B) Audio > Open your control panel, click on "Sounds and Audio Devices" > "Hardware" tab > "Devices" > Click on the audio device then > "Properties" > "Driver" tab.

2. Write down the Driver Provider and Driver Version.

3. Go to the driver manufacturer's website and locate your particular computer and download the newest driver (you can check the latest driver they post with the driver version you have, if it's the same, then don't bother with the download - likely they've come out with a new one since last you updated though). If you have Windows 7, you can open device manager, and right click on the device. You can pick Update drivers from this as well.

After updating the driver, reboot your computer and hopefully, all is right in Wizard City!

PS: You can bypass all this by sending us a dxdiag & we'll determine your driver and send you the link to update if necessary:

To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run it's course, click "Save all Information" and it will output a txt file that you can attach to your ticket. You can send us a ticket via the "Contact Us" tab above.

How do I submit a dxdiag to Wizard101 support?
http://www.youtube.com/watch?v=Pfo5PrlxoX4

Some of the common video drivers (** Some laptop and even proprietary desktop manufacturers do not recommended or support driver updates from the video driver manufacturer's websites. Please refer to the computer manufacturer's website first (where applicable) for information pertaining to video driver updates. ):

Video Cards:
AMD/ATI Video Cards:
http://sites.amd.com/us/game/downloads/Pages/downloads.aspx
Nvida Video Cards:
http://www.nvidia.com/Download/index.aspx?lang=en-us
Nvida Video Cards: (Archived)
http://www.nvidia.com/Download/Find.aspx?lang=en-us
Intel GMA/ Video Cards: (Integrated)
http://downloadcenter.intel.com/default.aspx?iid=gg_support-EN_01+home_downloadctr
SiS Video Cards: (Integrated)
http://w3.sis.com/download/agreement.php?url=/download/

Audio Cards:
Realtek HD Audio: (Integrated)
http://www.realtek.com.tw/downloads/
SoundBlaster Audio Cards:
http://support.creative.com/
SoundMAX Audio Cards: (Integrated)
http://www.analog.com/en/content/soundmax_drivers_information/fca.html





community@wizard101.com
Delver
Aug 15, 2009
272
Just like Professor Greyrose said, you need to update your graphic drivers.

Is always recommended to keep your drivers updated.

Explorer
Mar 27, 2011
58
I'm afraid, i have the same problem, and my drivers are updated (i double checked to be sure). This happened since last update, when the laucher was modified again.

I guess the game isn't friendly for old system users anymore (i'm on an old pc with win2k and a geforce fx 5200 card).

Adherent
Mar 18, 2009
2727
elvinlith wrote:
I'm afraid, i have the same problem, and my drivers are updated (i double checked to be sure). This happened since last update, when the laucher was modified again.

I guess the game isn't friendly for old system users anymore (i'm on an old pc with win2k and a geforce fx 5200 card).


Correct. I have an old computer that, even with updated graphics drivers, no longer displays the correct color for text. Seems with the last patch, some computers are starting to get left behind :(

Explorer
Apr 27, 2011
79
kingurz wrote:
elvinlith wrote:
I'm afraid, i have the same problem, and my drivers are updated (i double checked to be sure). This happened since last update, when the laucher was modified again.

I guess the game isn't friendly for old system users anymore (i'm on an old pc with win2k and a geforce fx 5200 card).


Correct. I have an old computer that, even with updated graphics drivers, no longer displays the correct color for text. Seems with the last patch, some computers are starting to get left behind :(


Time to get a new computer? Just like any other video-game systems, computers also get old.

If KI just keep the same low graphics and textures over the years the game wont be as good and will be left behind compare to other new high-end graphics games.

Explorer
Mar 27, 2011
58
ArmoredRaptor wrote:


Time to get a new computer? Just like any other video-game systems, computers also get old.


consumer society..
A 2 GHz PC with 3 GB memory and a 256 mb graphic card perfectly functioning. Throw away? not really. I don't see the reason to incessantly buy new stuff when what we have can be used to fulfill our needs.



If KI just keep the same low graphics and textures over the years the game wont be as good and will be left behind compare to other new high-end graphics games.


Yes, OR, there is what people call compatibility mode. New PC? you get the latest stuff, great graphics, and such. Oldish PC? Compatibility mode helps you play still.
As a matter of fact, i have an old notebook with a 32 mb graphic cards and until not so long ago i was using it to play W101. Not a panacea, but it would show simpler graphics and work quite well. Proof that compatibility *exists*

Message of hope to all people with the same trouble, I wrote to support and they said they are working on the problem. So let's wait..

Adherent
Mar 18, 2009
2727
ArmoredRaptor wrote:
kingurz wrote:
elvinlith wrote:
I'm afraid, i have the same problem, and my drivers are updated (i double checked to be sure). This happened since last update, when the laucher was modified again.

I guess the game isn't friendly for old system users anymore (i'm on an old pc with win2k and a geforce fx 5200 card).


Correct. I have an old computer that, even with updated graphics drivers, no longer displays the correct color for text. Seems with the last patch, some computers are starting to get left behind :(


Time to get a new computer? Just like any other video-game systems, computers also get old.

If KI just keep the same low graphics and textures over the years the game wont be as good and will be left behind compare to other new high-end graphics games.


Yes, I know this thanks. I have four computers of varying age and capability. I was pointing out that merely updating graphic drivers is not enough. The last patch may have actually exceeded the capacity of some computers.

Explorer
Mar 27, 2011
58