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Text messaging on the guild roster not working.

AuthorMessage
Survivor
Mar 23, 2011
13
I’ve run into this issue since starting a guild. Sometimes, I could just click on a member’s name in the guild roster to text them, while other times, no such option would pop up. Is there something I can do to fix this on my end? Whenever someone joins via the kiosk I have no way of establishing contact with them.