At completely random times during the game, the screen minimizes itself. The game usually pauses itself when it does that and when I pull the site back up, it goes back to whatever I was doing. Do other people have this ... well, I wouldn't call it a problem exactly... more like a nuisance?
If you're having technical issues with the game, please send an email to: support@wizard101.com. The email you send from should be the same as the email on your Wizard101 account.
Please include your account username and a DxDiag.
A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run its course, click "Save all Information" and it will output a txt file that you can attach to your email.
If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.
